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Support page

Welcome to the user support page of Here you will find the answers to the most frequently asked questions about our website and our mobile apps. If you don’t find what you are looking for, you can contact us through the email account or the information that appears at the bottom of the page.

What is and how does it work? is an online platform to learn English in an easy, fun and effective way. At you can access a great variety of resources to improve your English level: books, audiobooks, podcasts, videos, games, dictionaries and much more. All of this adapted to your level and your interests.

How can I download the mobile apps of has mobile apps for iOS and Android that allow you to keep learning English from your smartphone or tablet. To download the apps, you just have to search for “” in the App Store or Google Play and follow the installation instructions. On the next page you will find links to the Mobile apps.

How can I improve my pronunciation with

One of the advantages of is that it allows you to practice the four skills of the language: reading, writing, listening and speaking. To improve your pronunciation, we recommend that you use the audio and video resources that we offer, such as audiobooks, podcasts and videos. These resources will help you to familiarize yourself with the different accents and intonations of English. In addition, you can use the voice recording function that some activities have, such as games and exercises. This function will allow you to record your voice and compare it with that of a native speaker, as well as receive feedback on your pronunciation.

What advantages does have over other websites or apps for learning English? differs from other websites or apps for learning English for several reasons:

  • is free. You don’t have to pay anything to access all the content and functionalities that we offer.You can collaborate with us, acquiring the premium versions of the applications. They do not show advertising, nor is any type of monitoring carried out.
  • is varied. We have a great variety of resources for all tastes and needs: from classic books to podcasts on current topics, through musical videos or interactive games.
  • is fun. Learning English with is not boring or monotonous. You will have fun while learning with our playful and entertaining resources.
  • is effective. With you can improve your English level in a short time and in a proven way. Our resources are designed following the international standards of the Common European Framework of Reference for Languages (CEFR).

How can I contact the support team of

If you have any questions, suggestions or problems with or our mobile apps, you can contact us through the email account. We will reply as soon as possible.
Circumval·lació Baixa 16
Cerdanyola del Vallés,08290 Barcelona